Refund and Returns Policy

Refund and Return Policy

Effective Date: December 30, 2024

At Engine Room Ninja, we prioritize providing high-quality digital products, including eBooks and educational materials. Due to the nature of digital products, all sales are final, and we do not offer refunds or returns.

1. No Refund Policy

Once a purchase is completed, the digital product becomes accessible for download or immediate use. As these products cannot be returned or revoked, no refunds will be issued under any circumstances.

2. No Return Policy

Digital products are not eligible for return as they are intangible goods that cannot be physically returned or exchanged. By completing your purchase, you acknowledge and agree to this policy.

3. Exemptions to the Policy

Refunds or returns may be considered only in the following exceptional cases:

  • If the digital product was not delivered due to a technical error.
  • If you received a product that is significantly different from the description provided.

In such cases, you must contact us within 7 days of purchase with proof of the issue. Requests will be reviewed on a case-by-case basis, and our decision will be final.

4. User Responsibility

Before making a purchase, you are responsible for:

  • Reviewing the product details, descriptions, and requirements to ensure it meets your needs.
  • Verifying that your device is compatible with the digital product format.

5. Contact Us

If you encounter any issues with your purchase or have questions about this policy, please contact us:

  • Email: info@engineroomninja.com
  • Phone: +91 8281250608
  • Mailing Address: TC 1/2402-2, First Floor, Ratnam Arcade, Women’s ITI Road, Kazhakuttam, Trivandrum, Kerala, India

By completing a purchase on our website, you acknowledge that you have read, understood, and agreed to this Refund and Return Policy.

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